Module 8 · PDSA simulation

PDSA simulation: rebuilding momentum with Litorra

The Deputy Director has accepted the Route Breaker Taskforce recommendation. The problem is that delivery depends on the Litorran government agreeing to make changes on its side. Bilateral talks are underway this week to try to secure that agreement. Monday has gone badly, so your team will use PDSA cycles to improve how the talks are being run over the remaining four days.

Simple measure for the exercise: confidence in reaching agreement score.

You start at 30. The target by Friday is 60. The team judge that if that score is reached, an agreement is likely to be secured.

Observations
How to run it
  • Your team is going to use PDSA cycles to improve how the talks run and increase the likelihood of reaching an agreement by the end of the week. You have four days to do this.
  • Plan: Choose one test for the day and predict where you think the confidence score will land.
  • Do: Run the test and watch the observations as they appear.
  • Study: Compare your prediction with the actual result and review what the team learned.
  • Act: Decide whether to adopt, adjust or reject the change. If you choose adjust, the adjusted version will become your test for the next day.
  • Repeat this process for each remaining day of the talks.
  • Bring your final score back to plenary. The highest score wins.
Team: Unnamed team
Round 1/4
Tuesday
Confidence score: 30
Plan
Do
Study
Act
Final result

Result

30

Confidence by day
Round by round